Houst (Formerly Airsorted)

Worst Property Managers I have ever had in my life. The take days to respond, never the same person so the worst customer experience in my life. I had a problem with them wherby they blocked out the property for like for 2 months so I had to book a hotel when i was in Auckland instead of staying at my property which cost me in excess of $700 I called them and asked who is staying in the property to which they replied let me investigatge and come back to you . Which they did a day later to tell me its a mistake we are really sorry about that there multi booking software had a glitch with airbnb. I Ask for them to compensate me $500 towards my hotel stay as a result of there error they offered me only $300 which is an insult and until this day they have neve paid a drop meanwhile I would paid this company thousand and thousands of dollars in commission. So foolish me I gave them a second chance as accidents can happen. I tried to block out dates on the dashboard for my personal up and coming stay however YET again there platform had a glitch and I could not book so I emailed the support team to block out dates for me over 40 days to which they confirmed I flew to Auckland where my property is and yet there are people staying in the property so Im currently in a Hotel again until the guest departs paying hundred of dollars per night. I Can provide proof and emails to anyone wanting a testimonial I own over 50 residential properties and never had this issue before in my life. I terminated there service and DONT recommend them to anyone, This is the first testimonial in my life that I have said this about BE AWARE EVERYONE
Feb 22nd, 2022

May 3rd, 2020

Many thousands of dollars and countless happy customers have flowed through Air Sorted since we signed up with them. Communication is their strong point, with us or with the guests. There have been NO problems, NO dramas and NO worries. Not a bad record for an Auckland company. Couldnt do it without them.
Feb 8th, 2020

Good occupancy and proactive communications are working well so far. I like having a person who knows my apartment and who knows me. While sometimes I think they may be a bit quick to meet the market, overall so far so good. Cleaning can be a bit superficial, which is surprising given the charges. But a great team and great service!
Jan 7th, 2020

A place for people looking to do cleaning work on behalf of people who list their accomodation for rent on platforms like Airbnb. Part of the growing NZ Sharing Economy.
Dec 13th, 2019