Auckland Towing Co Ltd

this place is terrible I got towed during a uni class and was only in there for one hour, came back and my car was gone. there was no towing signs where i parked only private parking sign which was on the ground and very faded. thought my car was stolen but saw the tow truck towing another car so i called them, they were very rude to me and were not considered at the fact i was a struggling uni student, spent $420!!! get my car back, absolutely ridiculous!
Apr 28th, 2023

Rip off businesses towed your and dont inform you until you ring police 105 and end up damaging your car charged $420 for the tow fine greedy owners of Auckland towing
May 3rd, 2023

Honestly what's stopping me from creating my own towing service and charging $1000+ to get your car back? It's not like you really have a choice. There has to be another party involved here to certify it / make it legal cause otherwise towing a car away is just elaborate car theft. Whoever endorsed this company also endorses the ridiculous fees
May 3rd, 2023

I sure got served
May 2nd, 2023

Rented an Airbnb and parked in a spot that was allocated for the apartment we booked. Checked out the next morning only to find the car had been towed, called the towing company that was on the wall directly infront of the spot and they hadnt towed the car. Called the police line to find the vehicle and they confirmed that it was Auckland Towing. The lady at the reception is an absolute nightmare, when I called her to confirm they had the car she said she wasnt in the office, only for us to see her there as soon as we arrive. Rude, demanding, arrogant, insulting, ignorant and impolite are a few of the colourful words I would use to describe her. She demanded the money and wouldnt hear a word we had to say. No customer service skills what so ever, no smile, no kindness and an overall lack of respect. $420 for the tow & $40 for over night cost, ridiculous to say the least. If your having a car towed from a parking lot, please do not use this company.
Apr 29th, 2023