K'ROAD MEDICAL CENTRE

Friday Feb 27th, caught 2 busses from West Auck. Didn't bother with an appt - whatever time of day I ask for, receptionist gives me the opposite. Arrived at 12:45, with literally 2 other people in the waiting room. Reception told me to come back 3:30. This was around Cyclone Gabrielle, so it was raining all day and week. Walking around aggravated my back problem, so I came back 2:45. She b*tched & moaned about me being early. I basically told her 'too bad'. She huffed & puffed & went back to banging away on her keyboard, using 2 fingers at 10 wpm, lol. She basically has no power in her own life, so gets off on any little power trip she can. Avoid dealing with her as much as possible is my best suggestion. Doctors appt itself was fine, as per usual. Must be difficult getting decent help these days.
Apr 15th, 2023

Dr.Chand, she is our lifesaver! She realized my sweetie has an autism fast and then she mede a specialists appointment at Starship Childrens Hospital for us. She taught me about family support, a disability child allowance, a lot. This is very important things, I understand her kind explanations perfectly because her patiently until I fully understands. Thank you for every time, everything. We love you so much from bottom of our hearts Dr. Chand(CoCo)
Apr 6th, 2023

Please do not go here. Dr Chand has no empathy for people with disabilities and she caused my brother with autism to be taken off the supported living payment benefit. She does not take time to listen to your concern and just makes assumptions based off a 2 minute check up. When I explained the situation and pleaded for her to contact WINZ, she was very rude, unhelpful and condescending. Would not recommend to anyone. Trust all the other one star reviews.
Mar 9th, 2023

Dec 3rd, 2022

Absolutely worst experience i've had. Out of 53 reviews Dr Chand has 25 ONE STAR REVIEWS! Some people saying she ruins lives! OUTRAGEOUS! That's an absurd number but for good reason. Not only did her receptionist Courtney condescendingly expect and suggest I should call HER back to find out if I could get a referral but Dr Chand was absolutely so rude after giving me a diagnosis I didn't need. I wasn't listened to in my appointment and I left feeling condescended to and uneasy. I told Chand I needed to see an specialist for my issue and not a nurse and when I did as she said anyhow, The nurse I saw then said I didn't need to see them regarding the issue, Thank goodness the nurse didn't charge me. Chand further went on to challenge me when I called. back to get the referral I originally asked for when I was speaking only facts she became highly defensive for no reason spouting on about her personal endeavours as an ENT. My issue isn't predominantly with the mistake she made or the diagnoses but how it was handled and the administration and as A BDM I can tell you first hand K'road medical is just a mess. They still use old and antiquated filing systems and their website is rubbish and as you can tell by the unprofessional response FROM K Road medical to the other one of many 1 star reviews before me there is PLENTY of Ego here and no willingness to take accountability so beware. I should have known better than to see a Dr at that terrible location in that terrible place that looks like it's a time travel back to the 70's. You get what you pay for. My advice is stay far away. UPDATE 06/10/2022: As you can see below she again unprofessionally responded lol There is no "other side" to the story. I was polite, I left and came straight to this complaint station lol Absolute trash.
Nov 2nd, 2022