I Love Ugly - Commercial Bay

Close time online said 7pm. Walked 20 mins and got there at 6.15pm and they were closed (staff was just sitting their at the desk). Either stick to your advertised hours or change them.
Jan 11th, 2023

They have the worst returning policy. Purchased for the first time online on 18th november, 2 tees, when i got them 10 days later they didn't fit, then i tried to contact them and they said it was final sale and i couldn't return them, on the product page there was no such thing on the "SHIPPING & RETURNS" tab and no label on the product stating clearly "FINAL SALE" badge, which makes me think this company is just trying to mislead customers. I WOULD NEVER BUY CLOTHING ONLINE IF I COULDN'T RETURN IT.
Nov 25th, 2022

Great store! Manager stayed later so I could finish my shopping. Great team, very helpful - my favourite ILU store so far. Fantastic selection of clothes as well
Nov 11th, 2022

They are always on their break and never come back to re open
Oct 29th, 2022

Turned up at 5:20PM to see a sign saying theyre out for a much needed break and back for 6:20. Fair, waited then returned and the staff was completely disengaged and not interested in making an effort whatsoever. No thank you.
Aug 23rd, 2022