Laser Clinics New Zealand - Takapuna
Hours
Chamber Rating
-
Adam Ron Pineda
I have been visiting them for several months now and I can say that this clinic delivers the best results that I want. I will definitely recommend this clinic
Apr 17th, 2023 -
Roza Shokrzadeh Made
Service: Cosmetic dermatology
Apr 13th, 2023 -
Ohh Whatyougonnado
Staff here is quite unfriendly. Can you stop calling customers Hun?
Feb 10th, 2023 -
Simon Adams
Service: Male body hair removal
Nov 29th, 2022 -
Amanda Yap
At first this place was awesome - I had a great experience. However the longer I have been going the worse it has gotten. Started my journey here in April 2022. This is by far the most horrible service. I try book online on their website, no luck as nothing prepopulates. You call they never pick up. You leave a voice message and they get back to you in 3 days, NEVER on time with appointments and always running late. To put it simply - not good enough*. The LAST straw was when I had my most recent appointment and they were not interested. I was in pain (this wouldve been like 6th or so session with these guys) and I was in so much pain, never felt this sensation before - this was met with sighs as well as belittling comments with an extremely unkind/rude attitude. I said I felt uncomfortable and she acted like she didnt wanted to be there or just generally didnt care. I was told that the setting for the laser treatment was the same setting as last time - Even though I was clearly in pain - again met with a disgusting behaviour. I then started to get extremely hot - when I had mentioned this your staff member sighed. Excuse me? What customer service behaviour is this? I would recommend to teach your staff that your kindness, active listening as well as making sure your PAYING customers are comfortable as much as they can be. I am not one to leave negative reviews, but this behaviour and attitude was atrocious. I understand she may have been having a bad day (we all do) and I empathise for that, but for someone who expecting a type of service that she is paying for. This was not met. I will not be coming back - you can cancel my next appointment. Get better staff and you as an owner need to be making sure that your staff members are performing to their best ability. DO BETTER. Services: Laser hair removal, Sun spot treatments
Mar 18th, 2023
Contact Info
- (649) 887-6994
Questions & Answers
Q What is the phone number for Laser Clinics New Zealand - Takapuna?
A The phone number for Laser Clinics New Zealand - Takapuna is: (649) 887-6994.
Q Where is Laser Clinics New Zealand - Takapuna located?
A Laser Clinics New Zealand - Takapuna is located at 15-17 Hurstmere Rd, Belmont, AUK 0622
Q What is the internet address for Laser Clinics New Zealand - Takapuna?
A The website (URL) for Laser Clinics New Zealand - Takapuna is: https://www.laserclinicsnewzealand.co.nz/clinic-finder/takapuna/?utm_source=google&utm_medium=organic&utm_campaign=Google%20My%20Business%20Page&utm_content=Takapuna&utm_term=plcid_2006429332567023306
Q What days are Laser Clinics New Zealand - Takapuna open?
A Laser Clinics New Zealand - Takapuna is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Laser Clinics New Zealand - Takapuna rated?
A Laser Clinics New Zealand - Takapuna has a 4.7 Star Rating from 123 reviewers.
Hours
Ratings and Reviews
Laser Clinics New Zealand - Takapuna
Overall Rating
Overall Rating
( 123 Reviews )Adam Ron Pineda on Google
I have been visiting them for several months now and I can say that this clinic delivers the best results that I want. I will definitely recommend this clinic
Roza Shokrzadeh Made on Google
Service: Cosmetic dermatology
Ohh Whatyougonnado on Google
Staff here is quite unfriendly. Can you stop calling customers Hun?
Simon Adams on Google
Service: Male body hair removal
Amanda Yap on Google
At first this place was awesome - I had a great experience. However the longer I have been going the worse it has gotten. Started my journey here in April 2022.
This is by far the most horrible service. I try book online on their website, no luck as nothing prepopulates. You call they never pick up. You leave a voice message and they get back to you in 3 days, NEVER on time with appointments and always running late. To put it simply - not good enough*.
The LAST straw was when I had my most recent appointment and they were not interested. I was in pain (this wouldve been like 6th or so session with these guys) and I was in so much pain, never felt this sensation before - this was met with sighs as well as belittling comments with an extremely unkind/rude attitude. I said I felt uncomfortable and she acted like she didnt wanted to be there or just generally didnt care.
I was told that the setting for the laser treatment was the same setting as last time - Even though I was clearly in pain - again met with a disgusting behaviour. I then started to get extremely hot - when I had mentioned this your staff member sighed. Excuse me? What customer service behaviour is this? I would recommend to teach your staff that your kindness, active listening as well as making sure your PAYING customers are comfortable as much as they can be.
I am not one to leave negative reviews, but this behaviour and attitude was atrocious. I understand she may have been having a bad day (we all do) and I empathise for that, but for someone who expecting a type of service that she is paying for. This was not met.
I will not be coming back - you can cancel my next appointment. Get better staff and you as an owner need to be making sure that your staff members are performing to their best ability. DO BETTER. Services: Laser hair removal, Sun spot treatments