Waitemata Community Mental Health Centre

Terrible service from Lee My key worker. Even when I had severe depression only phone once.
Nov 28th, 2022

DO NOT book with Shanshan Ge! She is not a qualified therapist! I told them that I need help from a psychologist which Shanshan told me that qualifications from therapists dont matter and insisted that I go with her. What a mistake wasting all my sessions on her - most of the time she doesnt keep track of what we had discussed in previous sessions and contradicts the things she said. She also accused me of all sorts of things and passed those false accusations onto my community social worker. Now I have to reapply for mental health care and a new community social worker because she ruined everything for me.
Nov 17th, 2022

I'd give 0 if I could
Aug 17th, 2022

Mar 9th, 2022

I have been with north shore adult mental health for 3 years and experience has varied with different doctors. I really like my doctor now, who is careful with medications. On the other hand a female doctor whom I had for a short period of time were constantly prescribing medications for everything and probably worsened my condition. She was prescribing sedative medications when I was already feeling sleepy. As for the nurse, she is hard to get in touch with so I chose not to call often. I try to accumulate things to say then say it all at once. The cultural support worker is also very busy so was frustrated with that for a while. But in general the nurse and support worker are very helpful in getting benefit and support with student allowance when studying part time (there is an exception to people with mental health condition). As my condition goes, a 24 hour support was needed and the crisis/ after hours team is not very helpful for that, they just offer a listening ear and try to suggest things like go for a walk, avoid stress etc. I don't know if those things really helped.
Sep 5th, 2021