Bupa Sunset Retirement Village and Care Home

Sep 25th, 2022

Not good ... Loud, and inconsiderate staff members, not caring for elderly or changing their wet diapers, customer service is appalling and shocking, No warm welcome greetings on arrival apart from one lady who is always nice ... They are too quick to feed them dinner and quickly dump them on beds before 9pm usually. Senior Management needs to look at the services provided by the staff members as often seen busy talking to each other in their own language. The clients given high dosages to keep them clam are highly common for the poor residents regardless of the nature of the circumstances. Often things, valuables, clothes and belongings of residents are misplaced or gets Missing and not to be found. Often the rooms smells like soiled urine ? Please provide with Better Care standards
Aug 16th, 2022

The best place and highly recommended. Been doing a few jobs at the place and the care staff are very friendly and always greeted me with a smile. The residents are well dressed and seem happy at all time. The care staff go out of their ways to try and entertain the residents. Thank you sunset
Aug 11th, 2022

Im so blessed to be part of this family or workplace these past 4 years
Aug 2nd, 2022

Amazing workplace. Worked there for few years as RN as an ex employee couldn't deny its a workplace where you are well looked after.Nice colleague who did so well and sticked together in difficult Covid outbreak time.Last but not least residents are well taken care by experienced and efficient health professional team.
Jul 31st, 2022