White Cross Dental New Lynn

The worst experience. The dentist Hamid Mohammed took less than 5 minutes to clean my teeth and I was charged $100. When I said to the dentist please be careful because I had braces and have wires glued at the back of my teeth he didn't listen. 5 minutes later I said that was quick and asked for a mirror to check the work to make sure it was done properly given he only spent 5 minutes on it, his response was "no you don't need to check, it's done and there was no mirror". When I got home I checked properly and he had snapped the wire and taken the glue off entirely that was connected to the wire. I called the clinic when I got home the receptionist argued that I got to see the job before I left. I told her no and explained the dentist said I didn't need to check. I could not believe that I had to justify myself when it was the dentist who had stuffed my my teeth up. The receptionist called me back saying the dentist will put the wire back, so I drove back from the city centre for him fix what he ruined and he did a terrible job with that. I was so upset with the job as is and then he ruined my braces wires. He said I can clean it again, but I simply couldn't let him because he is terrible at his job. I told him that the lady that I used to see at this clinic was so good and that is why I came here and she was so gentle and did a fantastic job. Told him that i was always happy with her work. They should have refunded my money as well. NEVER WILL I GO THERE AGAIN!!!
Aug 27th, 2022

Mar 22nd, 2023

Great service, totally professional and I can't believe how the pain has magically disappeared.
Nov 6th, 2022

They were quick and available on a Saturday from a last minute phone call to them that morning. The Dentist, was so helpful, my visit was comfortable and he knew what he was doing. I was quite stressed and he really helped me feel calm even with the bad news. He had to temporarily glue my tooth and told me that it will have to be extracted. Really appreciated the urgent service.
Oct 14th, 2022

No problem obtaining an appointment. In fact was contacted to advise there had been a cancellation and would I like to come earlier. Staff were friendly and welcoming. Dentist listened to my request. Carried out the procedure with care and thought for me as a patient/person. I was provided with clear follow up care instructions and advised should I have any concerns to contact the practice without delay. I'm changing from my current dental practice to White Cross Dental, as I felt I'd been treated more like a patient who was given thought, care and respect. Did not feel like I was treated as a number, but a person. This practice / dentist confirmed he will examine, treat and clean my teeth. Not, cause me further delays and more appointments to be arranged, to see a separate hygienist. This is not a posh Dental Clinic, it's a dental clinic that does exactly what it's intended to do. Look after your teeth, provide you with a range of dental treatments and options and make you feel comfortable and valued as a client. Parking was no issue. Appointments can be arranged at times that suit me.
Oct 14th, 2022