New Zealand Natural

bad service! I dont understand why i wait for my ice-c infront of the staff and the staff dont want to pass the ice-c for me and need me pick up at the counter,just one movement and easy way ,i dont understand why they dont?once enough no gonne come back!
Jan 24th, 2023

Bad service, when my friend asked for a tissue the worker said to go buy some from the supermarket.
Jan 4th, 2023

Hi, I visited your Lynnmall franchisee today and had a very rude experience. My daughter fell down and was bleeding a bit from her lower lip . We thought its a good idea to have ice cream and decided to buy from your store there. Was the worst decision. The man at the counter is absolutely rude, cant understand simple English or pretends to. We got a kid scoop vanilla ice cream cone for my 18 month daughter. My toddler being small was messy and my father went to get some serviettes and he was told I already gave one and how many you want more and the man gave my father one serviette. Once my father (senior citizen) told me this I went back to him to check and I wanted one more obviously as I needed to clean up my daughters face and he told me the same thing. I told him what he did was unprofessional and rude. I have also complained to the Lynnmall team. I am a local resident of new Lynn since many years and frequent the mall daily. I hope you take strict action against the person, train him and reprimand him.
Feb 22nd, 2023

Liang in the counter was absolutely horrible and on top of that the icecream was melting long before a paid for it. I asked him if I would test before buying a scoop. But he mentioned no testing at the moment. Anyways bought 2 single scoops. The size of the scoops were much smaller than thier other branches. When confronted he said it's their standard size and dint want to reply to anything I said. I love the brand but won't be going here anymore because the service there
Nov 7th, 2022

Aug 7th, 2022