Shosha New Lynn - Specialist Vape Shop & Hookah

Apr 6th, 2023

Good service and good products
Mar 7th, 2023

Super helpful and friendly.
Jan 16th, 2023

1 star is even too much for this store. So angry and disappointed. Bought a vape (Palm Fit) with replacement pods. 4 days after purchasing the vape I needed to change the vape pod as it had ran out. For some reason the pod requires an adapter to go into the vape. I couldnt get the adapter off the empty pod to put it onto the new pod. I tried everything. So I took it back into the store this morning. The guy and woman there really struggled and needed to use PLIARS, to get the adapter off. They tried a different adapter from another palm fit box. But it was the same. I said that this was not what I wanted as I dont walk around with pliars and I simply could not change it myself. I asked if there was something they could do for me. No there is not. They were not willing to help me at all. They mentioned warranty only covers the vape I said how about a refund for something that appears slightly faulty. Nope. They refused to do anything to keep me as a customer. I will never go back and will be telling the rest of my vaping friends and family who also shop there not to go back. I would rather support a company who cares about their customers. Not just money.
Jan 10th, 2023

A smaller shop compared to others, but punches above its weight in service, this place never let me down if I needed some sweet shoosha
Nov 29th, 2022