Covers Decoration Hire

Feb 13th, 2023

Sep 1st, 2022

Great customer service
Jun 6th, 2022

Covers forgot to deliver the flowers for the ceremony decor (behind our celebrant) I only discovered this 30 min before the ceremony when I took a sneak peek at the setup below my hotel room. I called and they said they forgot the boxes. Someone from covers rushed to the venue and tried to set up while all guests were seated and groom and celebrant were at the end of the isle. They could not attach the flowers to the railing (we had cable ties etc that would have been used if they delivered hours before as contracted) they then took the flowers with them and did not reply to the wedding planners messages. I have not yet been refunded 9 days later. Luckily they delivered the urns which were supposed to be somewhere else, which we then used for the ceremony decor, arranged by me, the bride 10 min before walking down the isle. I do not recommend if you want a stress free wedding.
Mar 18th, 2023

We were very happy with your products and services during our time of use. All the ladies at your store are very helpful and approachable - from trying to look for specific items, helping us sort out our complete order & the collection and drop off process. The staff made the entire experience easy and simple for us. From the names I remember, Beryl, Sharon, the other lady & Sina - exceptional customer service For a small wedding that we held in the garage, your products definitely made the day more special and all the guests were shocked at the transformation! Check out the photos, using their products ------- - plinths - floral pieces - seat covers - chiffon drapes wall covers ------ We will be happy to drive out of south Auckland to use your services again in the future if we need. Thank you thank you and really appreciate it!
Nov 13th, 2022