Augenstein's Jewellers & Watchmakers

When i said I was unhappy with jewellery repair this was met by a very defensive angry response instead of trying to fix issue . All it needed was smoothing down. I had no choice but to pay and leave. And get a 2nd repair elsewhere. I wont be back.
Apr 30th, 2023

Not happy. My husband bought me 2 Pandora charms for Christmas 2021. The ring that attaches the charm to the bracelet is wearing away. According to Pandora if there is wear and tear or its broken before 2 yrs is up then you can have it repaired or replaced BUT you need to prove it. Brought in my bank statement which they weren't interested in looking at and didn't want to know. They were cross with Pandora and wanted to leave them (not our business really) and wouldn't agree they sold us the charm in question and that it was still wearable. He said they only sell Pandora charms and not rose gold which is what it was. MY HUSBAND BOUGHT IT FROM THEM. Ended up leaving with the charm. NOT HAPPY. Found jeweler quite defensive and really didn't want to help. Won't buy anything from them again.
Apr 24th, 2023

I have been to Augenstein's several times now. Top service at fair prices. They always go beyond what I pay for and I am always amazed by what result they deliver on my watches. Highly recommended.
Apr 19th, 2023

Local jeweller that are supportive and knowledgeable they provide an incredible service that you wont find anywhere else! It doesnt matter if you are buying a ring or getting a clean/repair Augustines are always welcoming and patient HIGHLY RECOMMEND
Apr 19th, 2023

Personal jewelry can be made here
Apr 1st, 2023