Waiake Medical Centre

So impersonal and patronizing. Second time I have had to leave them. First time pre covid was when Dr Paltridge (Amazing doctor) took a break , when I found out he was back I re-enrolled immediately. He has now recently taken leave again and have had two bad experiences since then. 1 not being able to get my 6 year old in for 4 days and being told to got to A & E and a shocker of a follow up or non existent follow up for myself and the can't do anything and not sure what else we can do attitude when I questioned it. Easier to just ignore it, it's nearly Christmas and practice closing for the year. Remember why I chose to leave the first time. Have now enrolled elsewhere again. So disappointing
Dec 4th, 2022

Nov 12th, 2022

exceptional care and professionalism from Dr Murley and his team. Reception are friendly and efficient. Dr Murley is a genuine, considered, highly experienced, healthcare professional who cares for his patients
Nov 11th, 2022

Had a very thorough consultation. Thank you.
Jun 21st, 2022

Dr Andrew Murley is by far, the best Dr I have every been to. When I worked in a large team, I sent out an email to around 300 staff, asking for new GP recommendations. Andrew came back 3 recommendations and was the only Dr to have more than 1 recommendation. Andrew has an amazing authentic, and fully engaged way of doing his consults. He takes the time needed, he is super thorough and very, very perceptive. I had one diagnosis about 13 years ago, which was a very serious disease, very rare, and he was the one who had picked it up. I went to the Labtest at the time, and the Phlebotomist was going to call the GP back, as requesting such rare diseases seemed very unlikely so was probably a mistake. When she saw it was Andrew she immediately knew him, and apologized to me, with the explanation that if Dr Murley was asking for a test, it will be very, very likely that it is the correct test to ask for. He was absolutely correct, and I did have Legionnaires disease. I have also had 3 separate Pharmacists comment that he was very highly regarded in the medical community - from different Chemists, and at different times. About 10 years I moved away from Waiake medical, and I have had 6 extremely serious medical conditions undiagnosed after I had left him. They were rude, sloppy and missed so many obvious symptoms that I spelled out to them. I am back with him, again and we have all those issues identified, referred and I'm getting fixed. The nursing staff are amazing, Reception is efficient, and thorough and follow items up well.
Dec 21st, 2021