El Greco

Amazing!
Apr 29th, 2023

This dining experience was my worst ever. Went for my birthday with my sisters. Seated promptly and excited as I heard good things, within the first 10 minutes I witnessed the lady in charge mouth Oh for f sake, not feeling this is professional but wanting to ignore, our waitress arrived and whilst distracted and looking around took our drinks order. Our entree came but only for two of us as the waitress after our promoting returned to tell us she had made a mistake. Eventually the third entree arrived, but knowing we had been told we were on a one and a half seating arrangement, time was ticking along. Whenever we signalled to ask for another drink, the staff were either too young or not of age to take our order and raced off to find our waitress, hence making our time tick further by. Our mains came within 5 minutes of our time limit being up. Whilst the food was nice enough, the wait was not. Shortly after finishing our meal, our waitress arrived with the bill and said, hope all was fine, of which we told her it wasnt. We said we wanted desert and had intended to, but the main took too long, at this point the main lady in charge arrived and told us firmly, that is not an option, follow me, we have people waiting for your table, I shall give you all a desert for free instead. Assuming that it would be a desert of our choice, I rose from the table and did as I was told. Much nicer having desert there than taking it away, but still a gesture, I wondered how she had whipped up our choice that she didnt even know so quickly. Approaching the counter to pay, I viewed the bill and started to tell her what part of it I was paying for, at which point, she said, LOOK, WE HAVE PEOPLE WAITING and she started tapping the bottom of the bill and saying, we can split it 3 ways only evenly, it says it right there, tap, tap, tap, whilst handing me a desert I didnt even chose. She made it quite clear, I was to do as she said and immediately. I wholeheartedly describe this as a horrible birthday experience and feel sorry for whoever founded this restaurant and their initial efforts to please.
Apr 29th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 28th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 26th, 2023

Apr 23rd, 2023