BestStart Birkdale

AWFUL MANAGEMENT & NOT FLEXIBLE At first I was impressed with their facilities and the teachers. However, my nightmare started to begin after sending my daughter there about 2 weeks. First, I booked lunch for our daughter as she is a fussy eater but she didn't eat their lunch. Therefore I decided to prepare lunch for her and asked the centre if I can remove lunch that booked with the centre but they said NO! And we were charged for lunch meals on the day our daughter was there full day. Second, after we stopped sending our little girl to BestStart Birkdale, they supposed to cancel our debit card but they kept charging us until we noticed when checking bank details. We requested for an explanation as well as refund of incorrectly charging for 3 weeks and 4-week meals fees. They confirmed that the money will be with us on 16th March but until now we HAVE NOT received the payment yet. Last but not least, they require for any changes, parents have to let them know 2 weeks in advance. Most teachers will arrive to the center at 9am. Before 9am there were 2 teachers (1 teacher and centre manager) will look after more than 10 babies and toddlers (from what I witnessed). They distract the little ones by letting them play with a plastic container that filled with water or ice cubes. Most of them were drinking dirty water and eating ice that covered with sand without an adult supervision! Some had heavily running nose but nobody was there to wipe for him. I'm glad our daughter is not with their center anymore!
Mar 15th, 2023

Jan 17th, 2023

Dec 27th, 2022

It's s very nice kindergarten.
Sep 11th, 2022

Sep 6th, 2022