Bliss Boutique hair salon

Apr 6th, 2023

Jan 14th, 2023

Fantastic service.
May 19th, 2022

Jan 27th, 2022

Changing up this review from 1 star to 5 star. Had a very bad experience during my 1st time about 2 weeks ago. Went for a blow wave/curl and was faced by a poor job and even poorer customer service by one of the stylists. I emailed the owner the same day detailing my experience and requested a refund. The owner, Vicky not only promptly emailed back to apologize and refund, she also called me to apologize again and offered to do a deep conditioning and blow curl for free. She felt really bad and wanted to offer me the real 'bliss' experience. Vicky did not disappoint. She was very good, warm, knowledgeable and super professional. She obviously knows her craft and products and took me through everything she did step by step. She gave me a super beautiful blow curl (very similar to my previous one that I provided photos off, saying I wanted something like that). Even the hairwash was super relaxing and nice. She even recommended and provided a few samples of products to take care of my curls and waves. I had loads of compliments that day and even the next day my hair felt soft, fresh with some of the curls still there. Easily one of the best blow wave I had. Most important, one of the best and genuine customer service . It was amazing how she took a bad experience and transformed it to something so positive simply by taking responsibility, being transparent and of course doing a great job. When I left the stylist with whom I had a bad experience approached me and apologized for her behavior which I really appreciated as well. Thank you so much Vicky. I am definitely coming back for more! Really appreciate your warmth, professionalism and personality. Service: Hairstyling
May 28th, 2022