The Dentist East Tamaki Highbrook Limited

My total spending here till now is $619 in two visits. I feel I should have checked at other dentist, it could have cost me less. They lure you in with free examination then they try to cover their cost by charging high for other services. They charged me $350 for teeth cleaning (polish was poorly done !!) then at the end of the cleaning I asked about filling on one tooth, to which dentist did it and when I went to pay at the counter I came to know about additional $250 for the filling. When I questioned about it. Mr. Karim Shabbot (the dentist) came out aggressively, very unfriendly and being rude he started giving me excuses that any service you get there is a charge. Well, Mr. Shabbot I didnot say I'll walk out free and pay nothing. I was ready to pay $350. but if you offer any service it is your duty to let your customer know how much it will cost. it is never assumed. If you do not make it clear in the beginning customer will always think it is included in the amount that has been agreed beforehand. Well, he gave me $50 discount later and thanks for that. But I am disappointed by his approach, he lost one customer I am not going back here. At one point I made up my mind to make this place my regular dentist. and I decided to go back in 3 months as suggested by Karim. But now I feel humiliated. I am sorry change your attitude. Thanks for your service.
Mar 23rd, 2023

The team at The Dentist in Highbrook is extremely efficient and very friendly to deal with. I went in with my dad to get his wisdom teeth removed. They were amazing and we came out really happy. Definitely my go to place for dental work.
Feb 23rd, 2023

i dont' usually write reviews, but the treatment i found this place to be rare, authentic, real, friendly, practical, willing to help, no hype, great, no fakeness just real :) Thankyou
Jan 14th, 2023

Overpriced. They say come get a free consult then tell you, you have to get X-rays $30 each. Wanted to charge me nearly $700 for two fillings and two X-rays. I went somewhere else and paid $450. This place is a rip! Karim was pretty unfriendly too, wouldnt feel safe with him doing the work anyway.
Oct 17th, 2022

The best dental/dentist experience i have had all my life. Everybody from the practice manager, dental assistant and the dentist were brilliant. they were kind compassionate and the dentist Dr. Sama was so gentle. If I can help it this will be my go-to dentist in the future. i recommend this to anybody especially those who are scared to go to the dentist. Thank you for your compassion and kindness.
Sep 12th, 2022