Novo Shoes Botany Town

This review is for the novo shoes website, it is the worst website I have ever used, tried at least four times to get registered, always pops up with error message"Something went wrong, please ccontact the shop" but with no contact no or address. Finally registered after a few days, and try to place an order, again, tried several times , failed with the first few times. Last time, works with afterpay, money deducted, but no order received. Contacted the customer service, again, they are the worst customer service I have ever seen, they said the transaction failed in their system, they ask me to contact afterpay to get refunded. I placed the order in their website and used their payment options, now they just throw the responsibility to someone else. Ridiculous. Will never buy anything from them again! I would like to rate 0 star if I could!
Apr 9th, 2023

Do you want business or not? Multiple times, either my wife or I have been into this store, and experienced piss-poor customer service! Whomever the 2 salespeople in store this morning were, questioned each other over who had to assist my wife, and then couldn't accept a cash sale, unless it was the exact amount. What nonsense is this, what's the point of having a business if your staff don't want to make sales? And by the way, my wife and I have both also been affected by one of your salespeople closing the store earlier than advertised opening hours in the past, as per one of your previous 1-star reviews... Shocking!
Mar 26th, 2023

Do not shop at Novo Botany. The young Indian girl on shift today closed the store at 5:40pm but the store hours show that the closing time is at 6pm. I asked if I could purchase a pair of shoes that I had tried on at another branch but unfortunately they did not have my size and she rudely said no, get out. It could have been the fastest sale the store made today but because of her service I will never shop at Novo again.
Nov 24th, 2022

Jul 17th, 2022

Had absolutely no service, and I can't tell if they are a shoe shop or a wannabe night club, with how loud the music is I'm guessing the latter, not going back it was the absolute worst.
Jun 21st, 2021