Unichem Botany Pharmacy

The doctor prescribes medicines on two prescriptions, including one eye drop. The pharmacist did not realise that there are two set of prescriptions, and the pharmacist told me one of the bottles is for the eye (in fact, it is for something else). When I came back home, I googled the medicine. it is not for the eyes. If I put that drop in the eyes, it could cause severe burn. I told the doctor, and the doctor questioned the pharmacist, she said she was about to call me to advise the issue. It was almost one hour from the time she gave me these medicines. I do not believe it took one hour to receive two separate prescriptions from the same doctor for a single visit. What if I use that so called eye drop straight away?! Very unprofessional!!!
Feb 16th, 2023

To put it simply: rude staff, horrible customer service and they don't have any respect for customers, will not be going back x
Feb 5th, 2023

Jul 13th, 2022

Great service super helpful staff
Mar 1st, 2022

Went there today for my partners covid boosters.Omg the staff are so rude especially the owner . We been shopping there for so long and today I was been treated really bad from her . I jst dnt understand why a person that own a business jst wanted the peoples money but no customer service at all. I also noticed that all she wanted is to get people to get their vaccinations there in order to get money then let them sitting around without keeping eye on them and also there is no distancing. The health department should visiting this place to avoid the spreading of the virus. I was also been told by a staff member that a lot of the staff already resigned because of that owners attitude towards the staff. She said that she also looking for another job. What a shame!!!! We will never ever go back there to shop again. Very sad that a business is located inside a popular mall which runs by unprofessional people especially the owner.
Nov 2nd, 2021