My Blitz Botany

Received great customer service from the blonde woman behind the counter (sorry I didn't catch your name) who was warm, had a sunny disposition, polite and very efficient. She was professional as well as a great conversationalist. I entered the store and felt instantly welcomed and I left the shop amazed at her level of customer service so thought I would mention it here.
Mar 14th, 2023

Dec 12th, 2022

I was looking for a disposable vape with no icey flavour, the lady that served me, apparently her name is rachel, told me the grape flavour of the brand had no ice taste, I bought it and trusted what she said, I opened it to find out that it is very icey which I can not have, I went back to return it explaining to the girl there what happened, they tried to tell me all disposable vapes have an ice flavour, which is not true and told me because I opened it they cant return or exchange. I suggest the staff have more product knowledge and not lie to customers or at least say they are not sure! I would really still like a refund, I think shosha is better imo.
Oct 3rd, 2022

Im not sure how to replace coil, I was told that it was easy and to go on YouTube. I asked if they could show me, they couldnt. If you dont know what youre doing then you couldve let me know, the guy that tried damaged my vape. Bad experience.
Apr 27th, 2022

Friendly and helpful service from rakiya even though I did take up lots of her time :) will definately be coming back! Thank you for all your help
Oct 29th, 2021