Toyworld Botany

Mar 9th, 2023

Feedback emailed to Toyworld. There was a younger staff today at the Toyworld Botany Downs branch who was extremely rude. We have bought toys every visit and am now never returning to this store. He would stand close and stare at kids touching the toys. My little one is only two years old, supervised and this unwelcoming behaviour right infront of a parent is uncalled for. There are better and nicer ways to approach this than to stare angrily at children. It doesn't matter if you have a good selection of toys if your staff is this uninviting. I would understand if he only did this for those who were rough with the toys but even then would expect some degree of emotional intelligence. I am sure other parents who were there today have experienced the same as I saw him do it to many other children. If you do not want kids touching your toys then don't open a brick and mortar store next to the playground. Your staff should know exactly who I am talking about. I wouldn't have bought these if my wife was as unforgiving as I am.
Jan 29th, 2023

A male staff said this toy is not for you to play. Treated us like if you don't buy please leave. Complained but no response at all.
Dec 28th, 2022

Dec 23rd, 2022

Great friendly service, awesome deals.
Dec 20th, 2022