Toyota Financial Services

I haven't had any problems with them, set up of the loan was quick and easy a few years ago now, and I've just spoken to a really nice lady who was really helpful in helping me pay off the remaining balance. Easy as and thanks!!
Apr 11th, 2022

Mar 4th, 2023

worst customer service ever! not recommended to anyone. there are far better finance providers than Toyota Finance. Don't know how to treat customers with respect. Rudest customer service I ever experienced.
Feb 13th, 2023

The worst finance company ever special the guy called Vidya. they had a bank error and refunded me 3 of my payments then sent me a threatening letter to take my car back. Made arrangements with them to pay the money back specially after my bank used that fund to close my overdraft that i was working on closing it gradually with the bank. Now this finance people are dishonoring the agreement i had with them and keep sending me a repossessioning letters every other week ignoring that i am paying the agreed amount to fix their mistake and my regular installment too. I have never had a late installment to them but the are blaming others for their mistakes. Thats why i wish i give the negative stars not just 1 star
Apr 29th, 2022

Posting on-behalf of a friend. My friend anticipated buying a Toyota Hilux double cab and approached Toyota Finance. Toyota Finance declined the application for finance on affordability criteria. 2 hours later, Nissan offered a very competitive finance on spot for Navara, only to get a call from Toyota salesperson saying they can work around something. We were disappointed with the racist treatment we got from the team. People are judged by their appearance. Now 5 years down the line, my cousin has been able to fully pay-off the ute with no defaults or what so ever. I also had one gone to Toyota finance to approach for Fortuner a few months back I was told about my in-affordability so I did buy from them and then later offered a ridiculous interest rate saying they can offer a loan at that interest rate. This is no make-up story and truly what you get for what Toyota claims to provide a professional service. Its high time they need to review their stringent lending policies.
Apr 27th, 2022