Chapter Book & Tea Shop

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 17th, 2023

Staff are so lovely, cheap beverages, super nice and cosy. Best chai latte ever, only $6 for a small jug which was very generous (about three cups worth).
Apr 17th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 3rd, 2023

Frances was absolutely amazing. Communication was timely and helpful and they went above and beyond to help me decide options of books and shipping, including providing clear price breakdowns. The books arrived to Canada in excellent condition and well packaged. I am so appreciative of their willingness to ship outside of New Zealand and how easy they made it. I would definitely buy from this store again as they were absolutely lovely to work with.
Mar 22nd, 2023

I don't have the heart to leave you anything other than 5 stars - but you lost customers today. I came with my family to sit and have drinks, but there was a local Mt Eden guy (with the long white beard) just sitting at the outside table doing his business on his cell phone without ordering or drinking anything. The staff told me he had been there a long time without ordering. We can only sit outside because we're immunocompromised. We asked staff if they could maybe speak to him, but they ignored that. I understand if your staff is intimidated by him. But your shop is small, you've only got one outdoor table, and your tea is incredible. So you should definitely be sorting out people who occupy your space for ages without buying anything. We went down the block, had a sad inferior tea, walked back by and he was STILL there.. still with nothing on the table. Your patrons are counting on you to control this behaviour from inconsiderate people like this. Otherwise we can't visit your shop. It takes a lot for us to go out - it's not easy with a baby. So when this happened it was quite disappointing.
Mar 8th, 2023