Caring 4 Smiles Dental Group

I visited Caring 4 Smiles at Epsom yesterday and had the privilege of being treated by Dr Adam Richardson. Dr Adam was absolutely amazing and this was one of the best experiences I ever had at a dentist. Superfast, highly professional and with an almost instant desired result. I would highly recommend Dr Adam to anyone seeking the highest standards of dental treatment. Cedric Pinheiro Mount Roskill Auckland
Jul 20th, 2022

Finally worked up the courage to write this review ! I have mixed opinions on this place so will share both the negatives and positives to help others like me in the future! When I came to this practice in 2019, I was very nervous and shy and hadnt been to the dentist in many years. I had specifically sourced out this practice due to its 5 Star reviews. Upon arrival I remember feeling like I didnt belong here/I wasnt rich enough for this place as the welcoming wasnt all that warm! However they were still professional and kind to me and I was conscious I was feeling hyper aware of things which could skew my judgment. I saw the Dr, who upon meeting me was kind and thorough. He asked many questions which put me more at ease. I had an X-ray done which was reviewed and explained to me. He said something along the lines of if you had come to us earlier we would have been able to fit your jaw from sticking out so much. I was quite taken aback from the statement and it unlocked a new insecurity for me that I have only recently got over :-((. At this point in time though I hadnt taken it to heart and proceeded to book my next appointment. At my second visit, the Dr became quite agitated at his assistant which made me very uncomfortable. I felt like defending her but couldnt with everything in my mouth, so I just had to listen. Other than that it went well and I remember thinking as I was leaving Im going to give this place a 5 star review until the doctor called after me to come back into his office, put his arm around me, pulled me in close and said we looked after you well, give us a good review!. I was extremely uncomfortable by this gesture, not understanding why it was necessary at all. I decided I felt unsafe in that moment and made the decision that I never wanted to go back/have a male dentist. This may seem like small inconveniences or that the Dr may have meant no harm, but it stuck with me for a long time and made me feel unsafe / unhappy. Its important to understand and respect personal space and keep professional communication and boundaries. If not for that interaction, I would have continued visiting this practice. Positives: The teeth cleaning was great! Didnt feel judged and was well informed on what to do next. She explained what she was doing as she went and made sure I was comfortable. The reception staff allowed me to pay off my dentist bill slowly post procedure as I became very unwell and struggled with Covid unemployment. I will forever be grateful for them for their kindness and patience regarding that. Overall I do recommend this practice and see that there are new surgeons who may offer a better experience, but if you are an anxious / weary / financially challenged individual, I recommend elsewhere !
Jan 18th, 2023

This is place is fantastic, I went to them after not seeing a dentist in 12 years and having dentophobia and putting it off. I had quite a lot of pain in my mouth and really bad gums. After a very grim prognosis which involved 3 extractions (All wisdom teeth) and deep scaling under anaesethic, they started on my mouth. 3 months later my mouth is completely different. The extractions were almost painless and the cleaning had produced results undreamed off. I now have gleaming white teeth and pink healthy gums. But its not just the work they did, but how friendly and clean the place is. Dr. Calvin Tay was helpful and not only showed me how to take better care of my teeth, but also how to change my whole psychology around dentistry and oral hygiene. I will never neglect my teeth again. If you are petrified of dentists and haven't been for years. Go to these dentists - they are not humans, they are magicians. Okay it wasn't the cheapest dentist, but the treatment was worth every cent and they are entirely transparent and honest with you. They have fantastic chairside manner and they don't judge you like many places I have been to do. PS Photo is after treatment and I am in my late 40s.
Jan 11th, 2023

My personal review:- I wouldnt recommend this clinic. Though the overall consultation and treatment was good, the clinic seemed too high priced for everything. The dentist was not transparent. Before starting treatment he should discuss the plan and the prices of the treatment approach. The dentist charged separately for HD dental photographs which seem unnecessary and didnt made any benefit to me. Moreover, he took separate fees for both consultation and radiographs which other doctors provide all together at much much lesser price. Even after that the doctor wasnt satisfied and charged double the amount for the procedure which other dentist usually do. He didnt even explain me about post operative care and didnt suggested to visit the clinic later if any issues happen.
Sep 24th, 2022

Great service and great outcome
Jul 11th, 2022