Epsom Pharmacy 2008 Ltd

Great efficient helpful staff here!
Apr 15th, 2023

Pharmacy staff are lovely and helpful
Apr 3rd, 2023

I took my prescription to chemist warehouse, they did few items that was available and told me that one of my prescription item has been discontinued. I brought my prescription to Epsom pharmacy your lovely staff member greeted me politely and took my prescription from me and i explained the issue in hand. she found an alternative and ordered the item that i needed, if i wasnt trying to save the $5 and came to your pharmacy in the first place i would have had my (COPD) medicine when i needed it. instead i went one day without any medication, waited half an hour to be told they didn't have my medication. wasted one day and 2 hours while trying to save $5. Thank you for the great service.
Jan 20th, 2023

This business does not really seem to be geared up for Online sales. I placed an order for Click and Collect and had to call three times over the course of a week to ask what was going on, nobody seemed to know. First off told me it hadn't been processed and they would call me the next day, I was then told it had just been picked up by the courier which of course it hadn't because I was collecting, oh no here it is under the counter waiting for you to pick up! Finally went in, the lady was pleasant enough but obviously did not understand the process. She eventually found the parcel but then asked for payment which of course had already been made online. Maybe they should stick to pharmaceutical business rather than trying to be a shop.
Sep 17th, 2022

Quite disappointed to have travelled 20 mins to get here and be told by the reception in the medical centre that you dont open until 8.15am but on your google opening hours it says 7.45am. Not only that, on your opening hours on your window, it looks like one of the staff had tried to write over it that it opens at 8.30am. I one of the basic & simple things you can do for your business, at the very least, is to update your opening hours on google. It saves people allot of time wasted like me this morning, in the hopes to get my partners medicine that she very much needed (in pain after we spent 3.5 hours the night before at A&E) and I chose to travel all the way here, because unfortunately according to your hours, you were the ONLY pharmacy / chemist that opens before 8am. Now Im at Chemist Warehouse Onehunga, which I highly recommend. Theyve at least got updated hours online and it does matter on google because as a business owner myself, I know that EVERYONE searches on google.
Jun 17th, 2022