Looksmart Alterations

Took my little boy's school blazer in here to have the sleeves shortened. Now that he has grown, I took it to a local business to have the sleeves let down - only to find this is not possible due to the sloppy workmanship done in the first instance. I now have to buy a new blazer. Not happy at all, would never bring uniform pieces in here again. Services: Pants alterations, Coat & jacket alterations
May 4th, 2023

I'm giving this place a really honest review after feeling TERRIBLE after leaving the mall. I brought in a dress to Looksmart Alterations Newmarket to get fixed because there was something wrong with one of armholes of my dress - it was asymmetrically larger than the other side. When I arrived, I felt the employees were reluctant to see me. Then, when I tried on the dress to show them the problem, they told me that there wasn't any problem with it; that i was just lifting my arm, making the armhole look big. I tried to tell them that there was something wrong because there was no problem when i lifted my other arm but it seemed like they did not listen. Then all they did was tell me that I could tighten the straps on both sides - if I wanted. The whole experience led me to feel like they did not know much about their craft, and furthermore, their attitude was reluctant, unhelpful, and judging. When I paid for the alteration, I was really doubtful, and I honestly regret following through with it. The person serving me was super apathetic-looking, he just stared at me as if there was something on my face, and wanted me to leave or something. It just felt like a very negative experience and I would never come back in my life; I'd rather pay more somewhere else to get an actual professional level of service. Do better. Service: Women's clothing alterations
Mar 7th, 2023

Went to get my measurements taken for a wedding outfit and the service was amazing and their expertise was super helpful! Would highly recommend.
Jan 14th, 2023

Jan 10th, 2023

Oct 24th, 2022