Danske Mbler Furniture - Three Kings Showroom and Factory

Hours
Chamber Rating
-
BT
Jan 7th, 2023 -
M J
Mar 3rd, 2023 -
L Y ()
Feb 23rd, 2023 -
Kevin Jones
Oct 29th, 2022 -
Himani Bhatia
Feb 21st, 2023
About
Danske Mbler Furniture - Three Kings Showroom and Factory
Danske Mbler Furniture - Three Kings Showroom and Factory is located at 983 Mount Eden Rd in Epsom, Auckland 1024. Danske Mbler Furniture - Three Kings Showroom and Factory can be contacted via phone at (649) 625-3900 for pricing, hours and directions.
Contact Info
- (649) 625-3900
Questions & Answers
Q What is the phone number for Danske Mbler Furniture - Three Kings Showroom and Factory?
A The phone number for Danske Mbler Furniture - Three Kings Showroom and Factory is: (649) 625-3900.
Q Where is Danske Mbler Furniture - Three Kings Showroom and Factory located?
A Danske Mbler Furniture - Three Kings Showroom and Factory is located at 983 Mount Eden Rd, Epsom, AUK 1024
Q What is the internet address for Danske Mbler Furniture - Three Kings Showroom and Factory?
A The website (URL) for Danske Mbler Furniture - Three Kings Showroom and Factory is: https://www.danskemobler.co.nz/
Q What days are Danske Mbler Furniture - Three Kings Showroom and Factory open?
A Danske Mbler Furniture - Three Kings Showroom and Factory is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Danske Mbler Furniture - Three Kings Showroom and Factory rated?
A Danske Mbler Furniture - Three Kings Showroom and Factory has a 4.1 Star Rating from 62 reviewers.
Hours
Ratings and Reviews
Danske Mbler Furniture - Three Kings Showroom and Factory
Overall Rating
Overall Rating
( 62 Reviews )
M J on Google

L Y () on Google

Kevin Jones on Google

Himani Bhatia on Google
The manager advised us that they would review the piece but upon review offered us either a refund or a floor piece. Given we were at no fault, the option of being offered a floor piece was unacceptable and frankly unfair, even when we clearly indicated that our intent was just to get a replacement as we loved the piece! In the end we took the refund, as the manager and support staff were dismissive through all our interactions and even implied mishandling on our part. This has definitely left a sour taste for a matter, which in our opinion could have been easily resolved.

BT on Google
Purchased an expensive recliner chair as a gift, from the mt eden store.
Discovered the foot rest to be faulty and so wanted it to be replaced.
I was told a new unit had to be assembled and so i had to wait a few days to get a replacement product or i had the option of taking the demonstration model from the shop floor if i needed it urgently.
Having paid full price and wanting it to be new and presentable as a gift, i opted to wait a few days to get a new replacement product and confirmed this by email.
On turning up a few days later, to retrieve the new product , i was shocked to find out there was no replacement product available.
Enquiries about why this wasn't communicated to me earlier and why they required me to me travel to their store if they had no product available, fell on deaf ears.
Only after probing multiple staff did they indicate that there was no new product assembled . The shop manager seemed convinced that this was a opportunity to clear demonstration stock off the floor and was determined to hand me one , regardless of my paying full price for new product.
The manager couldn't provide any clear reason on why this has happened or why a new product was not assembled . Overall he couldnt care less, had no respect for my time and kept blaming the original salesperson.
Dealing with this incompetent Manager has convinced me to return the recliner chair for a full refund and spare myself of any future headaches.
This was my first and last experience with danske mobler and can only be summed up as absolute waste of ones time and energy
Overall Rating
Overall Rating
( 62 Reviews )Write a Review
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