Danske Mbler Furniture - Three Kings Showroom and Factory

Very aggressive with their sales technique, I will never shop here
Mar 3rd, 2023

I learned valuable lesson: What is worse than dealing with devils? Dealing with Danske Mobler that is.
Feb 23rd, 2023

Time to turn heating off,I left after 5 minutes as it was a very unpleasant temperature
Oct 29th, 2022

Having previously purchased all our furniture through the Danske Mobler Three Kings store and receiving great service, we were extremely disappointed with how things were managed when a faulty piece was involved. The manager advised us that they would review the piece but upon review offered us either a refund or a floor piece. Given we were at no fault, the option of being offered a floor piece was unacceptable and frankly unfair, even when we clearly indicated that our intent was just to get a replacement as we loved the piece! In the end we took the refund, as the manager and support staff were dismissive through all our interactions and even implied mishandling on our part. This has definitely left a sour taste for a matter, which in our opinion could have been easily resolved.
Feb 21st, 2023

Buyer beware Purchased an expensive recliner chair as a gift, from the mt eden store. Discovered the foot rest to be faulty and so wanted it to be replaced. I was told a new unit had to be assembled and so i had to wait a few days to get a replacement product or i had the option of taking the demonstration model from the shop floor if i needed it urgently. Having paid full price and wanting it to be new and presentable as a gift, i opted to wait a few days to get a new replacement product and confirmed this by email. On turning up a few days later, to retrieve the new product , i was shocked to find out there was no replacement product available. Enquiries about why this wasn't communicated to me earlier and why they required me to me travel to their store if they had no product available, fell on deaf ears. Only after probing multiple staff did they indicate that there was no new product assembled . The shop manager seemed convinced that this was a opportunity to clear demonstration stock off the floor and was determined to hand me one , regardless of my paying full price for new product. The manager couldn't provide any clear reason on why this has happened or why a new product was not assembled . Overall he couldnt care less, had no respect for my time and kept blaming the original salesperson. Dealing with this incompetent Manager has convinced me to return the recliner chair for a full refund and spare myself of any future headaches. This was my first and last experience with danske mobler and can only be summed up as absolute waste of ones time and energy
Jan 7th, 2023