Auto Super Shoppe Forrest Hill

I had my cars serviced at Auto Super Shoppe Forrest Hill many times before, but the last experience there was an absolute disaster. The price for a WOF was $78 this time and kept increasing every time I came back, whereas it was much cheaper elsewhere. When I needed to replace only the brake pads for my old Japanese car, they charged me nearly $700- a whopping $500 more than what I would pay somewhere else of $200. What made things worse was the attitude of the receptionist. She was unbelievably rude and unprofessional, refusing to explain why the prices had increased and providing wrong information. Despite the fact that there were WOF stamps last time from Auto Super Shoppe Forrest Hill still on my car glass, she said she had never seen my car before and couldn't find on the system!!! I strongly recommend avoiding Auto Super Shoppe Forrest Hill, as they are not to be trusted and will charge you a lot. The service, pricing and attitude are all terrible, and no one should have to put up with that. Services: Steering & suspension repair, General repairs & maintenance, Auto brake replacement, Auto brake repair
Jan 27th, 2023

After battling for many weeks with a grossly disinterested Mazda service team, the guys at Auto Super Shoppe Forrest Hill listened to our explanation of the car's issues, suggested a solution, ordered the part, and resolved the problem, all within a few days. Our Mazda 2012's TCM issue has now been resolved at a reasonable price, accompanied by technical understanding of the underlying issue (and therefore applying the right solution), and great customer service.
Apr 21st, 2023

Had an urgent issue with my break pads and rotors on Saturday, the team is so nice and professional. Got my car back within two hours and could continue driving it to enjoy my weekends in Auckland. Thanks a lot!!!
Mar 21st, 2023

Mar 12th, 2023

Stopped going here because they are muppets honestly go somewhere else without apprentices who work on your car clearly unchecked. Put the wrong battery in not secured, fixed my starter motor only for it to break a day later, when I took to my other mechanic he opened it infront of me and showed me why it failed and to get my money back from them. This was years ago so who knows what they're like now but would never go back. Further more in reply to Forrest hills reply, you did remedy this issue a week later, unfortunately your team was extremely rude and uncomfortable when putting in the correct battery and refunding my money.
Mar 5th, 2023