Cinderella beauty and Spa Albany

My favourite appointment every month. I love how knowledgeable the ladies are and really value their guidance and advice. Jill is an absolute superstar!
Apr 17th, 2023

I had a facial and massage service from Cinderella, but am honestly quite disappointed by their customer service. Although the facial in itself and massage was wonderful, the facialist that worked with me continually made it very hard for me to relax as she was constantly trying to sell other packages and/or products to me, including things I already own?? Despite repeatedly turning her down and letting her know that I am happy with my current regimen (I've literally had it approved by a dermatologist), she persisted to get me to buy various other random things when I had only come in for a facial. After the skin analysis, she concluded that I have great skin but only need to work on one small thing, yet she insisted I book an appointment in a week or 2 and come in more than 3-4 times a month for a facial. I'm not sure who has the time for that, but I certainly don't with my busy schedule. When I let her know that this does not work for me, and asked her to book me in for the next month (in about 5 weeks), she looked very uninterested and said she would do so but did not confirm a date or time with me. I have been waiting for a text/confirmation regarding the booking, but of course no booking was made for me. I will certainly not be returning or reccomending this place to a friend. For anyone looking for a relaxing facial and some me time, unless you are willing to sit there and be fed their infomercials and complying with whatever product or package they throw at you to meet their sales targets, you are clearly not welcome back.
Apr 7th, 2023

Deep tissue massage is absolutely fantastic here.
Mar 14th, 2023

Oct 3rd, 2022

The place is gorgeous and welcoming staff, I was very pleased with my face threading but it wasnt til I was out and my husband asked if I had had my eyebrows tinted that I realised they were way too light! I should have gone back but didnt - I paid a lot of money and am kicking myself for not returning and asking for them to be redone Services: Eyebrow shaping, Eyebrow threading
Sep 5th, 2022