Sunny Way Tech Ltd

Nov 21st, 2022

Found out they are now in Albany. Good bunch and guys that helped us out with replacing my wife's phone screen and then took it back again no charge to fix the screen when it wouldn't function.
Apr 7th, 2023

Great communication and price for replacing my cracked screen.
Apr 6th, 2023

Mar 28th, 2023

I wouldn't take anything there again. I don't think they are trying to be difficult or anything like that, just a bit incompetent. My experience: 1. I had a cracked screen for a Huawei Nova 5t, brought it in for repair Tuesday, was ready 4 hours later - good. A bit of glue residue and lever marks when I got it back but on par with the price of $140. I walked away satisfactorily. 2. Screen failed on Sunday. Took it in for repair at 930am Monday morning. It was going to be ready again that afternoon. Annoying but not thier fault, things fail sometimes. Loan phone they gave me was dead flat, eye roll. 3.Automated text to me at 1230pm saying it was ready. I turn it at shop, and its not ready, not even been started. Turns out to be an administrative error. I leave, mad. 4.I pick it up that afternoon, they informed me that the sim tray has been misplaced. I am mad again. I arrive there and Arthur and me are looking around the carpark for it. Turns out it was put in the back of the case of the loan phone (by Arthur, without mentioning it). Why on earth would you put it there. 5. Phone is reassembled in 20mins more waiting. No apology or any sort of acknowledgement of their incompetence and the three round trips to thier shop to get this phone fixed. I dealt with Arthur for all of this. Like I say, nothing egregious, just if you for the cheapest fix - you might get what you pay for. Lesson learned. Edit after Sunny Way reply: Yes, you fulfilled your obligations to get the job done, that was never in question. The issue was all the stuff ups along the way. Mistakes happen, I get that - but when it's mistake after mistake after mistake, that's incompetence - thus 1 star. Edit 2: I've also noticed, after having it on in the dark, there is visible gaps between the screen and housing where the backlight can be seen. Not a massive deal, just another annoyance in the list. Edit 3: Smashed my phone again! This time took it to RTL in Browns Bay. Complete on 2 hours, no fuss, no leaking backlight and pretty much the same price.
Dec 5th, 2022