Chemist Warehouse Albany

Pharmacist was a huge help. Everything I needed was in stock. When the check outs started getting crowded they quickly got other staff to help out.
May 2nd, 2023

Too many staff and they aren't doing anything helpful. Most of them werent doing anything but just stood there like a robot or walking up and down that one isle doing nothing. Especially that one tall female with a very long ponytail who was working today around 2pm was extremely rude and lazy I would say. She was not doing anything, Ive noticed she was rude to an elderly woman as well. She ( well, most of other staff too that was on the floor today ) stood there and other people like customers have to ask her ( them) to get off from the middle of the isle.
Apr 30th, 2023

Thank you Joel (pharmacy manager at Albany branch) who always provides outstanding support and explains everything to do with the medication even without asking. Keep the good work:)
Apr 23rd, 2023

What s joke of an outfit
Apr 20th, 2023

Visited albany store today & was looking for mens perfume, there was none on the shelf, requested the counter person & he called someone for assistance. The guy came & asked me to check on the shelf n I advised that I have already checked, there is none. He checked on system & confirmed they might be having some at the back. I requested him if I can get one as I wanted to gift someone, after few minutes, he came with another guy n he said there is none left. I asked that your system is showing some & he said it might get stolen, which is weird, they keep them in lock & leave them at the counter for the person to pay first & all of them got stolen, clearly they didnt want to help, I saw them giggling behind the counter. I requested if they can check another store or Henderson n he pretended to check on system & advised there is none left in Auckland, its really popular one. I went to Henderson branch & they had heaps, the guy who served at that Branch was helpful. Im surprised at the poor level of customer service in Albany store that if you dont want to look for a product atleast direct the customer to another store, which is easy to check stock on system. Unfortunately there is no zero rating, thats what they deserve.
Apr 20th, 2023