Work and Income

Oct 3rd, 2022

Apr 26th, 2023

I just wanted to express my gratitude for the excellent service provided by Nicky, Susan and Antonio. They went above and beyond to help me and my son's friend feel comfortable and navigate through a challenging situation and I am impressed by their professionalism, empathy and efficiency. Nicky, Susan and Antonio were friendly and compassionate from the moment I walked into the office. Nicky listened to my concerns and took my feedback constructively, which demonstrated her commitment to providing a high level of service. Nicky and her team were able to turn what could have been a stressful and negative experience into a positive one. Their genuine desire to do good and be kind was evident throughout the entire process. They were patient, understanding and supportive, which made me feel cared for and heard. I left the office with peace of mind and hope that my son's friend would be in good hands. I want to commend Nicky, Susan, and Antonio for their outstanding work and thank them for their dedication to helping people. It is refreshing to see such exemplary service in today's fast-paced and often impersonal world. They are truly an asset to this organisation. Once again, thank you for your excellent service and please extend my appreciation to Nicky, Susan and Antonio. Keep up the good work!
Apr 19th, 2023

They're always very friendly and very nice.
Apr 14th, 2023

I have PTSD and was really triggered.
Jan 30th, 2023