Skin Institute Albany

WOULD NOT RECOMMEND I enquired about seeing someone for my acne last year and they quoted me for $250 for the initial consultation and $149 for appointments thereafter (with a doctor not a dermatologist). After my second visit they charged me $240. I understand that the prices of services have increased but I dont think its fair to increase the price halfway through treatment. Especially with no warning or explanation. I asked why there was a price increase and they couldnt give me a reason. They honoured the $149 the second time but said it will be $240 from now on. Getting through to them is also difficult. Ive called them a few times with no answer. Once I went through to their call centre where the lady told me my app had been cancelled (I wasnt informed of this) and that there wouldnt be another app for a couple of months. The clinic got back to me and said there was so Im not sure where the contact centre were getting their info from. Overall Im not having a good experience with Skin Institute Albany and I wish I had gone somewhere else instead!
Dec 20th, 2021

Great service
Jul 11th, 2021