Animal Dermatology Clinic Auckland & Palmerston North

Extremely poor communication. No answers to emails or phone calls regarding the treatment plan we received for our pet.
Jul 9th, 2022

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Feb 17th, 2022

(Translated by Google) First of all I would not recommend this place to go or Buy any medicines from here cause they don't care about Regular Customers. I ordered an injection for my pet and it was very expensive. And they did courier to me and main thing I haven't received my courier and it was very expensive injection and still they don't do tracking on it which they charge extra $15 for courier in North island (which is bit higher than usual charges) and still haven't got Injection for my pet and they are not taking any responsibilities for this. So long story in short, They don't want to give me a refund or They do not want me to Send me same injection. So I am not recommending this place to go again and now they lost their regular client too. Shame on you guys!!! First of all, I don't recommend this place to go to or buy any medicines from here as they don't care about regular customers. I ordered injections for my pet but they are very expensive. They did the courier for me, the main thing is that I haven't received my courier, the injection is very expensive, but they still don't track it, they charge an additional $15 courier fee in the North Island (a little bit higher than usual) and My pet has not been injected and they are not responsible for it. Long story short, they didn't want to give me a refund, or they didn't want me to give me the same injections. So I don't recommend this place to go again, now they have lost their old customers too. (Original) First of all I would not recommend this place to go or Buy any medicines from here cause they dont care about Regular Customers. I ordered an injection for my pet and it was very expensive. And they did courier to me and main thing I havent received my courier and it was very expensive injection and still they dont do tracking on it which they charge extra $15 for courier in North island (which is bit higher than usual charges) and still havent got Injection for my pet and they are not taking any responsibilities for this. So long story in short, They dont want to give me a refund or They do not want me to Send me same injection. So I am not recommending this place to go again and now they lost their regular client too. Shame on you guys!!! 15 )
Oct 1st, 2021