Trueform Spa Pools

Trueform Spa Pools

Hours

Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 8:30 AM
Thursday:
8:30 AM - 8:30 AM

Chamber Rating

4.5 - (13 reviews)
10
1
1
0
1
Read Our 13 Reviews

Chamber Rating

4.5 - (13 reviews)
10
1
1
0
1
  • Ganesh Murugiah

    Heater blew up within two years.Was told due to over chlorination and refused to cover under warranty.Replacement heater cost nearly $1000.00.
    Feb 7th, 2023

  • Nathan Taylor

    Thanks Team Trueform. From the fast reply on FB Messenger to the advice on the phone from the Auckland staff, truly exceptional. Third time over the course of 2021 Ive contacted Trueform and each occasion has been excellent. Highly recommended and superb customer service. Thanks you.
    Sep 4th, 2021

  • Lim Brian

    Customer service is average.... product is good. Need some more training for customer service...
    Jul 23rd, 2021

  • Dermott Sweeney

    REVISED: Trueform reached out after this review was posted in March 2021 and the issue was resolved. Spa working great now and review adjusted to '3 STARS' to accommodate for this. Happy with product, but unlikely to refer people in future due below average customer service experience. ++++ ORIGINAL review: Have resisted posting a negative review in the hopes that my issue would be resolved in reasonable time, but no luck. Purchased a pool via third party (Palmers Bethlehem - 5 Stars). Pool arrived Oct 2020, later than expected but understandable given how 2020 played out. Pool arrived damaged - shell bubbled in places as if melted. Advised pool would be replaced, likely in New Year.. still waiting and it's now early March 2021. Not angry... just disappointed.
    May 11th, 2021

  • John Macredie

    Wanaka spa is just great. Good value and good service. Only regret, we should have bought this years ago.
    Mar 31st, 2021

Read Our 13 Reviews

About
Trueform Spa Pools

Trueform Spa Pools is located at 7 West St in Helensville, Auckland 0800. Trueform Spa Pools can be contacted via phone at (649) 420-7515 for pricing, hours and directions.

Contact Info

  •   (649) 420-7515

Questions & Answers

Q What is the phone number for Trueform Spa Pools?

A The phone number for Trueform Spa Pools is: (649) 420-7515.


Q Where is Trueform Spa Pools located?

A Trueform Spa Pools is located at 7 West St, Helensville, AUK 0800


Q What is the internet address for Trueform Spa Pools?

A The website (URL) for Trueform Spa Pools is: http://trueformspas.co.nz/


Q What days are Trueform Spa Pools open?

A Trueform Spa Pools is open:
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM


Q How is Trueform Spa Pools rated?

A Trueform Spa Pools has a 4.5 Star Rating from 13 reviewers.

Hours

Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 8:30 AM
Thursday:
8:30 AM - 8:30 AM

Ratings and Reviews
Trueform Spa Pools

Overall Rating

Overall Rating
( 13 Reviews )
10
1
1
0
1
Write a Review

Ganesh Murugiah on Google

image Heater blew up within two years.Was told due to over chlorination and refused to cover under warranty.Replacement heater cost nearly $1000.00.


Nathan Taylor on Google

image Thanks Team Trueform. From the fast reply on FB Messenger to the advice on the phone from the Auckland staff, truly exceptional. Third time over the course of 2021 Ive contacted Trueform and each occasion has been excellent. Highly recommended and superb customer service. Thanks you.


Lim Brian on Google

image Customer service is average.... product is good.
Need some more training for customer service...


Dermott Sweeney on Google

image REVISED: Trueform reached out after this review was posted in March 2021 and the issue was resolved. Spa working great now and review adjusted to '3 STARS' to accommodate for this. Happy with product, but unlikely to refer people in future due below average customer service experience.
++++
ORIGINAL review: Have resisted posting a negative review in the hopes that my issue would be resolved in reasonable time, but no luck.
Purchased a pool via third party (Palmers Bethlehem - 5 Stars). Pool arrived Oct 2020, later than expected but understandable given how 2020 played out.
Pool arrived damaged - shell bubbled in places as if melted.
Advised pool would be replaced, likely in New Year.. still waiting and it's now early March 2021.
Not angry... just disappointed.


John Macredie on Google

image Wanaka spa is just great. Good value and good service. Only regret, we should have bought this years ago.


Load More Reviews

Overall Rating

Overall Rating
( 13 Reviews )
10
1
1
0
1

Write a Review

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