Bailey Nelson Optometrist - Ponsonby

Can't rate highly enough. Amazing service each time I come. Love my new optical sunnies!
Apr 28th, 2023

Amazing customer service - especially from Hannah who went above and beyond to find some trial contact lenses for me when my order wasnt going to arrive in time. Thanks so much!
Apr 18th, 2023

Great service and loved the style of the glasses but quality wise, it's the worst pair of glasses I've ever owned. Been wearing glasses for over 2 decades and never have I had to continuously return to the shop so many times for tune ups, tightening, changing nose pads etc. Been wearing this pair of glasses for the past 1+ years and I have to keep going back every 2-4 months to get it tightened or else it just slips fully off my face if I don't continuously push the glasses up my nose. Also I've had to change the nose pads twice within the time I've owned them since they get mould or something gets in them and they go green. Extremely disappointed.
Mar 6th, 2023

Wife and I looking for new specs, looking around the store and trying some on, the male assistant walked straight past us to 2 girls who had just walked in the store and asked them if he could help them. Won't go back to be ignored
Mar 6th, 2023

Ive been getting my glasses from Bailey Nelson for over 5 years now, and I wont go anywhere else. From the consultants to the optometrists, the service is top notch, the are always helpful and knowledgeable. The glasses range is amazing too, I constantly get compliments on my glasses and Ive recommended them to everyone who asks.
Feb 24th, 2023