Kitchen Story / Mastercraft Kitchens

Positive: Quality
May 3rd, 2023

Very pleased with the overall design and high quality of the kitchen .Its a pleasure to use and the space is wonderful to be in.Hopefully some of the issues around door installation processes can be sorted as this was average.Please note ,this is a separate company to Kitchen Story .Communication to the customer could be improved .
May 1st, 2023

We went to Kitchen Story/Mastercraft Kitchens after speaking to a number of kitchen designers and cabinet makers, and what really impressed us was the level of service and care, by Hannah - super star designer - and after that by Alexey, Greg, and the production & installation team. We were new to kitchen rebuilds, so they really made us feel looked after. Despite our many changes, questions, and requests, the team was there for us. The end result is also really awesome - so beautiful, and so much more storage space within the same footprint. We love our new kitchen so much that I could barely bring myself to use it :) but of course I have now, and it is working really well. Thanks very, very much to the KS team!! Services: Cabinet design, Custom cabinet design & installation, Cabinet installation
Apr 22nd, 2023

We are very happy with our lovely kitchen. Super easy process to design the kitchen with the help of Velyade, she clearly understood what we were after. She provided options for different layouts, and options for different colours and products etc. We did some alterations after the plan was signed off, no issues at all. Very quick response with the alterations. Kitchen installation went smooth, the final product is everything that we hoped for. Thank you for our beautiful kitchen :) Service: Custom cabinet design & installation
Mar 1st, 2023

Positive: Professionalism
Feb 19th, 2023