GEM Automotive

Please don't go here. People who work here are so bad . Worst customer service ever. Parked my car at the back and one of the guy who worked there didn't even tell me to move the car . He just took reverse with another car and hit my car bumper. And said abusive words. Please don't go if you need to be treated with respect.
Jan 1st, 2023

Avoid this place.
Dec 8th, 2022

My car battery light came on on a weekend in Auckland and after I drove it to an AA service centre, they told me I would not be going anywhere until I got my alternator replaced. They quoted me over $1k just to get it checked on MONDAY. Mind you even insurance was not working and took 3 hours to organise a tow. By then, I was already in touch with the lads from GEM. They recently had a change of ownership and looking at reviews, I was skeptic at first to go with them. However, my experience has been nothing but fabulous! Timely and cost effective repairs were done within a 5 hour window. I ended up paying just under $1000. This also included a courtesy vehicle. Their courtesy vehicles were all out so the co-owner kindly lent us his personal vehicle. Communication was speedy from accurate quotes for my vehicle, with text updates. I cant praise them enough. Highly recommend! Despite the recent poor reviews, their car yard and workshop was absolutely full of cars in for works. I think this alone speaks to their expertise and passion for car repairs. Massive thank you to Raj for getting my car done so quickly at such short notice!
Mar 27th, 2023

Nov 1st, 2022

Feb 8th, 2022