Smile Dental: Kelston Dentists

TERRIBLE EXPERIENCE WITH DR DOROTHY OKA HAYASHI !!!! Went to get a filling done and doctor Oka hayashi was rude and REALLY REALLY rough. Had to raise my hand multiple times to let her know I was in pain where she then stuck a 4th needle roughly into my gum (guessing she's angry at this point because I keep telling her I'm feeling pain). I have had this procedure done before multiple times and never have I ever felt this much pain and discomfort from any other dentist I have been to. Went home not being able to feel my whole face and couldn't sleep from the pain of all the needles. I have contacted them to speak to a manager but they couldn't put me through. But will not stop contacting till this is sorted as I do not want this to happen again to anyone. I HIGHLY DO NOT RECOMMEND!!!! Your money will be better off somewhere else. Where you get treated like a customer and not a dog.
Apr 8th, 2023

It was quick and fairly painless, explained very well before and after procedure. Thank you
Mar 10th, 2023

Very kind professional dentist.Made me feel comfortable. Recommend this location and IL be coming back
Mar 6th, 2023

If I could give a zero for the service. I would. I had oppointment for clean up and asked to get consulatation for tooth extraction. Dentist Dorothy was so rude and she was so rough on my gums. Did not clean my tooth properly and finished the work less then 15 mins. She was that hard on my gums I was tearful during the procedure. My gums were sensitive anyway. I am having constant bleeding since that and got a big wound in my gum. I am trying to contact the head office to complain about this lady Dorothy. How can she be so rude to patients. If I dont complain she would do the same thing to other patients. I feel so disappointed and would not recommend anyone to see specially DR Dorothy. She should be fired from her job.
Feb 11th, 2023

Very professional and the procedure was well explained and was done really well by Doctor Dorothy
Feb 6th, 2023