Jetts Auckland Airport

Awesome gym, could do with a couple of boxing bags
Apr 6th, 2023

Apr 2nd, 2023

First of all I signed up on line, approved and everything and just needed a swipe key so I went in around lunch time to get one. No one there and a customer waiting to get a replacement as well. If it wasnt for me ringing the PT myself the customer would of been waiting there even longer? Second of all rang the guy for my swipe key and all he says is to go to the next nearest Jetts gym to get one there? The next closest one was Manakau so I got one there and found out the next morning for a gym sesh that it doesnt work? Still doesnt work now? The time I had the session though ventilation system is poor where the treadmill area is. Need some fans there and equipment is poor also, need a upgrade asap!
Mar 5th, 2023

Dec 21st, 2022

The staff are awesome and very attentive but the thing that made me sad about my whole Jett's experience is their contract, so I joined the 18month minimum deal and was going there till I had a medical condition that restricted me from driving so it was very hard to go in. I tried cancelling my membership but I was on the 18 month minimum contract so fair enough I had to wait till it was over, so more than 18 months went by and I asked to cancel my contract and I got the following: --------------------------------------------------------------------------------------------- Hi Mark Your membership is not a date to date term. It is made up of 78 successful weekly minimum payments. ----------------------------------------------------------------------------------------------- I was just disappointed that they put 18months in there when 78 weeks is closer to 20months, it'd be awesome if they advertise the correct dates, say 78 weeks or 20months instead that way your customers don't feel frustrated when they try exit due to unforeseen circumstances. Also, when I used to go in there were quite a few cardio equipment always out of order, hopefully they've sorted these out.
Jan 19th, 2023