ChoiceKids Childcare Alfriston Road

Aug 8th, 2022

Positive: Professionalism
May 8th, 2021

Nov 30th, 2018

The communication with this centre is the worst between the teachers and themselves and with parents. I sent my twins and they are always on the go, they had to cut the boys hours multiple times because it was to much for the teachers to handle. They would isolate my boys from group activities. I caught a staff member pulling on one of my sons hoodies just to pull him back, that is not okay on any level and raised that issue straight away. But the fact that they had someone looking after our babies who reacts like that is not on. What else goes on when parents arent around. They have a tummy bug going through the centre and they dont think they should let parents know, the owner turned around and blamed me for where I take my kids, like it was my fault my kids got the bug. (Its covid times, we dont take our kids anywhere! So that was a load of bull) I would highly recommend you keep looking for a childcare centre. For the love of your child.
Jun 1st, 2022

DO NOT TAKE YOUR CHILDREN HERE!!!! I witnessed a teacher assault my Son and when I approached her literally 2 sec after the incident, she denied it, even though my Son was still holding his arm in pain. Centre Manager Hannah Ross was made aware of this straight away, to which she was more concerned about keeping me quiet due to parents arriving for pickup and drop off. Both directors Paul Davys and Peter Brown were made aware of the situation (Peter didn't reply to my email and all Paul said was that he'd "cc'd Daniel in emails") with no further investigation. I was passed on to a Daniel Anderson who has denied claims, denied having video footage, denied civil meeting with support person, denied me an official report (which I was advised by Ministry of Education that I was entitled to a written report from Choice Kids) and denied having the "carer"/ abuser stood down until further investigation had been made (leaving her to still be around and "care" for other children). All in all, this organisation has completely contradicted their statements of prioritising children first and have handled this situation in such a poor manner; forcing my children out of the centre and leaving me to still be chasing avenues of resolving this matter over a year later. No child should have to endure being abused especially at a place specifically organised for child CARE. Again, I recommend you DO NOT TAKE YOUR CHILDREN HERE! The elaborate colours, paintings and design looks like somewhere exciting your children may enjoy, BUT once you actually attend, it seems more to compensate not having the proper standard of actual care for your children. It's not worth it.
Aug 17th, 2018