North Shore Veterinary Emergency & Critical Care

Absolutely no empathy for our family dog who cut an artery and was bleeding out. Quoted an insane amount and wouldnt preform surgery without payment first. Terrible service and uncaring staff. Do NOT recommend taking your beloved pets here.
Apr 17th, 2023

Amazing team... a big thank you to Sarah, the person I first spoke to on the phone, then Lynda who was also so kind and patient to hear me through when my pet fell sick during the Easter weekend. Decided to take Ellie to them and there I met the very caring Doctors, Sean, Rhys, and a regular morning update from Jamie. My girl is back to normal now. Thank you for all your dedication and hard work.
Apr 17th, 2023

Very sadly my two small animals were struck with sudden illness, so I had to bring them to this clinic to be seen. The vets were extremely respectful, whilst still being honest and upfront about everything that was going on. Due to their conditions, the animals had to be put down, and the team were very kind and respectful during the entire process. The service was reasonably priced for an after-hours emergency clinic, and I would have paid much more given the great service I received. Many thanks to the team.
Mar 29th, 2023

Have unfortunately needed to use their services twice in the last 12 months because my cat likes to time things for long weekends! Each time everyone was so lovely and the vet thoroughly explained things to me. First time was for a fever of unknown cause which required an over night stay, they called to update me every few hours and took good care of him. The second time was within 12hrs of having a bite wound on his leg to the point where his leg was a literally trunk and he wouldn't put it on the ground, they saw him within 3hrs of me calling, gave him an antibiotic injection and pain killer injection and I kid you not he was back to being an annoying pest within 2 hours. The only downside is you need to pay then and there but we put it on the credit card and wait for our insurance to reimburse us so it's not too big of a deal.
Feb 23rd, 2023

Sorry my family was so talkative and wouldn't leave, amazing service thank you so much for looking after our little guy could have asked for a better team
Feb 21st, 2023