Hannahs SHOES

Terrible service - assistant barely registered we were there and never offered to measure my daughters feet or find the correct size, we were left to our own devices. The assistant near us threw a box of shoes on the floor - so weird! The selection has also gone downhill - no Clarks anymore which were great school shoes. Will stick to future feet - a much more pleasant experience.
Apr 26th, 2023

Number one shoes is doing well because it is one of the few large group of footwears in N.Z. Brought 2 pair of shoes purchased from online trying to do "EASY to return". The Indian looking lady with glasses at counter couldn't get me until she finished doing something on her phone. That is something I was told never to do as a CSR. Great impression. She asked me many questions with a tone as if I committed a crime wanting to return. The question was do you have a LAYbuy pocket...?I did some other return at Number one shoes at Albany outside of mall and James did all return without any hassels. Renuek was the name of the shop attendant. I feel sorry for myself ,Renuek and Numbershoes and fellow New Zealand shoppers who have to bear with an almost monopoly with poor customer service and assistant across this store at Gelnfield Mall.
Mar 10th, 2023

A decent sized Hannahs store in Glenfield mall. A large variety of footwear is available and in stock at most times. The staff and the store manager are very nice and helpful. When we had to buy stuff from here, she went above and beyond her duty to ensure that we get the right product. Online orders are accepted and can by picked up in store here. The prices are on the higher side at times but one can easily find a good bargain in sales and discount days throughout the year.
Dec 26th, 2022

A great selection of stock, styles and prices. Staff were friendly and very willing to bring the requested size out to assist trial fittings, and help in making a selection. Thus shop is always clean clean and tidy with a great range on display at all times.
Nov 4th, 2022

Glenfield had the worst service. The sales assistants were too busy talking, didnt ask if I wanted help, this is the 4th time ( dont even know why I keep going back) . These ladies go to your Albany branch and learn from them. Will never return to Hannah Glenfield, along with friends and family.
Jul 12th, 2022