Poutama Tangihanga

We absolutely love Haven Falls, Henderson what was one of the saddest most tragic times in our lives was made easier with planning, communication and implementation through the staff professionalism and their cultural understanding. I hope I never have to deal with them again for obvious reasons but I would certainly recommend them to awhi you with your loved ones/s.
Apr 28th, 2023

6th april 2023, Mums death was sudden & horrific for us but the respect, care and kindness we felt from haven falls was incredible we will always be so grateful & we thank you for everything
Apr 16th, 2023

Recently, had the sudden loss of my uncle. From the very first phone call, all lost and full of confusion to the very first appointment where every little detail was nothing short of grace. The team and staff, Aidon and Isaac had whom I dealt with made a first time immediate family funeral ever so smoothly. I cannot comprehend their impeccable services, they work with so much gentleness and grace. I am in awe of how kind and caring they all are. Everything was penciled in with detail, no rush of any sort and the process of mourning for us was made lighter. Many of my family members were graced with their immaculate services too, the welcoming and comforting manner, not only towards me who was dealing with all the funeral preparations but also for my supporting family members. The communication line was top tier, they answered all questions with further information included. Emails and calls were always immediate and everything we asked for was received with the highest standard. Overall, not only approved by my immediate family and family all over the world but most importantly the sister of my late uncle. Both Nana and her Husband extend their thankfulness in helping making her brothers last days with us, comfortable and at ease. She now says welcome to the family haha. Grateful for Haven falls, the staff and especially the two gentlemen who were with us step by step to the very end. We appreciate you all so much. Glad we could meet kind and caring people in the storm that was a funeral. Much love from the Tuumaga family - to the best funeral home in Auckland xx Geneva T.
Apr 10th, 2023

Lovely people to deal with. :)
Mar 31st, 2023

Allen and Jess were complete professionals this weekend taking care of my Nana. Though we were somewhat prepared for Nana's eventual passing, like most children/grandchildren who have not run funerals a close loved one before, we had many questions about the preparation, transport and care for Nana. As we have access to our own chapel, we did not use the funeral home for Nana's viewings but having attended other funerals in the past I can verify the funeral home to be a very calm and grounded space to spend time with loved ones. They were accommodating of our need to bring Nana home each night, which we appreciate more than we can express. On top of all their kindness, the cost of the funeral and flowers were very reasonable and Allen was transparent as to costings of extras requested and and a good guide on what was worth considering and other things that would just add unnecessary cost and burden. We really can't thank you enough for arranging everything and allowing us to give Nana a worthy send-off.
Oct 17th, 2022