Mt Roskill Medical & Surgical Centre

Not organised . I have been waited from 11am to 6:30 pm . At 4 pm enquired at reception staff said 7 more waitings enquired again at 5 she still said 7 waiting . It means no one is looking patience one hour . Ridicules service
Apr 20th, 2023

5 stars for the lady in the upstairs reception. She is highly professional, prudently communicates, throughly knows her job also good guide to her new co receptionist.
Apr 18th, 2023

Had a confirmed appointment at 8:30 am with the Podiatry clinic at Mount Roskill Medical & surgical centre. Waited for an hour past the appointment time for the lady to show up. Waste of time. Had to leave without seeing her.
Apr 15th, 2023

The reception staff are quite impolite and pushy, and one the doctor's is, too. When I complained directly to the reception staff about her behavior she retaliated by not forwarding my prescription to the pharmacy. I've a good mind to file a complaint with the DHB.
Apr 9th, 2023

The ever worst receptionist i have met how rude and careless she was I had an appoinment for my 5 month daughter's vaccination and we alreday there before 30min and last minute said they have to cancell the appoinment due to nurse was sick How its possible they only have 1 nurse to the whole centre and no body cover her position . Very rude and unrespectable receptiona team when i ask to talk to your manager she/ He was not there then i asked who is incharge here then they said Nobody .... They saying on notice board they are open at 8.00 am but actullly they did 8.30 Poor patients are 1/2 hr waiting with bad weather at outside no one concering We need to report this centre to the ministry of health as soon as possible
Apr 2nd, 2023