Petcover New Zealand

One things that stands out with their customer service is the total disconnect and lack of interest in engaging with potential customers which is actually very strange. All the other pet insurance companies are friendly and full of information and following up on our enquiries or online attempts at joining but not Petcover. They have so many bad reviews on Google that someone is bothering to respond but we wonder what the outcome of those responses are. Get your act together guys...if you want to continue to be in the Pet insurance business.
May 1st, 2023

Petcover has been the best decision we have made when it comes to our pets. They truly have the best service and cover
Apr 22nd, 2023

Total rip-off. Don't waste your money. No point in having insurance that you have to pay out yourself for a claim and then try and claim it back, put your premium money in a deposit account and just pay the vet bill yourself when you need it. In my opinion, the product they are selling is not fit for purpose, doesn't help when you need it and gives a false sense of security regarding the wellbeing of your pet. I WOULD GIVE A NEGATIVE 5 RATING IF IT WERE POSSIBLE The only reason they get 1 star is that I can't post this without one. DEFINITELY ONE TO AVOID
Apr 14th, 2023

Standard insurance company with wriggling out of paying claims, moving my 3 horses and 3 cats elsewhere
Jan 27th, 2023

We highly recommend Petcover NZ for fellow pet lovers looking for cover for their furry friends. Petcover have always been so efficient and prompt, and extremely caring.
Jan 24th, 2023