AutoSpot North Shore

Organised a pre-purchase inspection as I don't live in Auckland and wanted to be confident car was good before arriving to purchase it. I was happy with the report. Sales people said they had some other interest. They knew I'd be flying in to pick up the vehicle so asked if I'd be happy with paying a deposit so the car would definitely be here when I arrived. I was happy to do this -- they'd send the paperwork over to me "this afternoon". Paperwork didn't arrive. A couple days later, LATE in the afternoon, the literal day before flying out to Auckland, I get a call saying "sorry, we sold it to someone else." Somebody should really be accountable for this shocking error in customer service. Pretty disappointing.
Dec 2nd, 2022

Highly recommend these guys. Have bought a couple cars now and very happy with service from the team and the high level of quality stock. After sales os excellent also.
May 2nd, 2023

My son bought a car from these guys. Pulling up, I was a little worried. But I needn't have been. It all went really well. Connor was great to deal with. They did everything they said they would and we drove away feeling great about the purchase. Thanks autospot. Great cars, good prices with an honest and helpful team.
Apr 15th, 2023

I bought my car under my companys name. The dealership knew it from the very beginning but didnt said anything until everything was done. They asked me to sign the finance papers. I did everything as they asked me to. After I signed all the other papers, they said this car is not covered under the consumers act warranty. I had no other option as I signed the finance and everything already so I had to sign the warranty paper as well. They said as soon as you drive it away you wont be covered by us. They knew I am getting this under my companys name but they didnt tell me until I signed the finance papers. When I was driving home, after like 4 Kms all the warning lights came up on the dash. And when I tried to contact the dealer they simply said you are not covered under the warranty. My mechanical warranty said there is a stand down period of 21 days. I had to go to the BMW dealership and spend money from my pocket. I am busy with work as soon as I get some time I will try to get legal advice on this. It was terrible experience with Auto Spot. I would never recommend this to anyone.
Apr 1st, 2023

Range of vehicles good, salesman friendly
Mar 23rd, 2023