Auckland Restoration & Cleaning

Jan 25th, 2023

Positive: Professionalism
Jun 11th, 2022

House Flood I would like to give a huge "shout out" to Vaughan and Hughie. Two amazing guys who made a potentially stressful situation seem manageable and fixable. They were highly professional, great communicators and personable. I will most definitely be recommending ARC to those in need. Awesome Job... Thanks Guys !! Rosie and Steve :)
Apr 20th, 2022

Services: Deep clean, Interior & exterior window cleaning, Moving-related cleaning, Standard cleaning, Office & workplace cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mar 16th, 2022

When my flat flooded (and I'm talking paddle pool proportions of flooding) ARC was brought in by insurance to dry my flat out. Vaughn and Hughie showed up Tuesday afternoon not a few hours after the insurance assessor had been round and IMMEDIATELY got down to work. They were professional, cheerful and knowledgeable of any questions I asked of them. Furniture had to be moved around and they took care with my furniture as they made space for their drying equipment and made sure they had good air circulation. We had almost daily check-ins as I stayed elsewhere while they ran their fans, dehumidifiers and heaters 24/7. They were so patient and helpful while I chased two cats around trying to get them into carriers to move out temporarily. They started on a Tuesday afternoon. 75% of my flat was bone dry by Friday night with the remainder dry by Monday simply because it was the weekend and they had only been able to do half of the last room before moving furniture around on Friday to complete the second half. Due to weather and typical Auckland conditions the threat of mold and dampness is always looming and Vaughn took me around the different walls with the moisture meter and let me take photos to send to my landlord as due diligence (even though he also takes photos for his own reports to insurance). He explained how to read the meter and never made me feel like I was being silly. Last and CERTAINLY not least.... when they relaid the carpet after they dried it.... well...they did a better job than the original carpet folks! Vaughn knows his stuff. Quality work all round. Good guys who were kind and understanding that I was going through a stressful period. I don't know how much they cost, but frankly I'd say it is worth it. While I don't want another flood, I'd use them in a heartbeat based on my experience.
Aug 10th, 2021