BedsRus Wairau Park

Shane made our whole experience easy! After visiting a number shops coming across Shane and his team was a breath of fresh air. Thank you for your great customer service Shane and keep up the good work! Cheers
Apr 29th, 2023

Excellent
Mar 14th, 2023

Awesome efficient experience with Harry at Beds R Us Wairau. Harry was super knowledgeable but not pushy - we ended up coming back to purchase a bed after looking around the area at a few different places mostly for convenience of their great service and ability to discuss prices.
Sep 12th, 2022

$173 for a pillow that gives me earache after 10 minutes of use despite this and the fact the actual pillow never touched my skin, all bedsrus will refuse a refund or exchange absolutely appalling no one is gonna lay in a store for over 10 minutes to make sure a pillow is good
Jun 28th, 2022

I do not recommend dealing with this company. We purchased a Sleepyhead Swisstek Super King mattress from Bedsrus because we trusted these brands. What a mistake! Our brand new mattress was delivered (costing us over $5,000 on a half price deal) stained, with fabric pulls and approx 100 holes in the stitching of the topper. I was told hey, its not a problem - just talk to sleepyhead (comfort group), theyll repair it. I said it was brand new and faulty and I wanted a replacement. Why we had to deal with the manufacturer on a faulty brand new item is beyond me. Our master bedroom delivery was a little tricky, we explained this before we purchased, but we were told by Bedsrus thats not a problem because these mattresses just bend, so theyre easy to get in anywhere. Thats a lie, they DONT bend!! The delivery was risky and we were lucky to have no breakages, then to be told we needed to get that mattress out and another one in, but we needed to sign a waiver to cover any damages. Sleepyhead stopped talking to us, Bedsrus stopped talking to us, and it was only after weeks of stress when we said we we would take it to the Small Claims Tribunal that anyone came to the party. Remember, this mattress was over $10k full price, if anyone ever pays full price in this shop. Months later We have a very comfortable bed and we were given a couple of free pillows. But if I had my time again, Id just go with a cheaper online store who offers a no questions asked 100 day free trial. One of the worst companies I have ever dealt with, and Id include Sleepyhead (comfort group) in that statement.
Nov 5th, 2022