Health I Care

Apr 1st, 2023

I can't rate my GP high enough. Adria Wan is THE BEST GP I have had in the past 10 years. Prior to Adrian, I had, had a highly recommended GP who advised me in a meet and greet that she understood all of my conditions, she knew how to treat them and was willing to work with my specialist. None of the above was true. Absolutely None of it. In fact toward the end of our relationships she was actually abusive, incredibly unprofessional and I wish I could name her so no one else need suffer through $160 consult fees, have to figure out exorbitant extra overdue fees when I had to tell her I'd had enough as she was actually Yelling at me in a consult??! I'm quite mild mannered so no reason to yell.. So the "Extra fees" that took me 2 months of going through receipts trying to figure out costs were basically stealing from customers!! Charging customers, for full consultants when she had just called me to ask a question as she wasn't listening during her last consult, charging full or $60-120 when she had to redo a script as she had not fully completed the previous script so it was her fault, not ours as a customer... So she end up owing me over $400... So.. Prior to that hot mess, didn't mean for this to be a complaint I have nothing but Praise for. Adrian Wan, I had the pleasure of being with Graham Gulbransen as my GP, he set my bar so incredibly high and it really was raised pretty high prior to him retiring as a common GP, that I was rather spoilt in my expectations having him consult with me for over 8 years. In saying that Adrian Wan was a breath of fresh air and I need not have worried about crying after every constant, he is the only GP that has not only met, but exceeded my expectations and also restored my faith in GP's and health care professionals in general . He does what he says he'll do, when he says hell do it, he'll even be honest and say " please remind me at 3pm to do such and such as I'm booked back to back and I don't want to forget etc" if he doesn't know what my particular condition is, he straight away goes to an expert on the topic especially about my medication, at no extra cost to me, just to ensure whatever I'm taking, is safe and he is always available, through a quick Email or quick call. He's one of the most hardworking GP's there is and it's no wonder he has a waiting list. I'm so Thankful he took both my husband and I since I will only go to a GP who can take both of us, as I'm a "complicated case" as every Dr says. Both private and public. So it's just convenient to have us both at the same place. As for the many teams that work at this GP. The receptionist is as absolutely lovely asset to the company. She remembers who you are, why you were there previously and is just a lovely human being. The prescription team is not only friendly and efficient but are thorough at looking through your medical file, if anything needs to be checked with your Dr you can be assured they will do it the same day without any fuss to make sure your script is with your Chemist asap. Also for people like me who have encolopathy and can never remember how to use the portal I never get told off for it, or a harsh word said, they just do what needs to be done with a smile of the their face and an extremely happy, helpfulness. This is the best GP is Auckland and I've tried a few Nationally!!
Mar 9th, 2023

Jan 31st, 2023

This is an Outstanding doctors Ive seen all doctors here and I am really happy. Dr Adrian always scribes me vitamins to support my health when I am sick as well as any medications I need which you dont come across many doctors these days utilising vitamins to better your health. Love the whole picture approach to improving my health. Ive since moved my grandmother here too and she is getting better care now too. Amazing highly recommend this practice. Oh and the lovely receptionist is worth her weight in gold she is absolutely a lovely person and always a pleasure to have a little chat with.
Nov 15th, 2022

Good experience with Dr Adrain Wang. He is very responsible and better than the GP I had before. He is patient to listen and ask what the problem is. Also explained clearly what the situation is and what we can do. Highly recommend!
Sep 3rd, 2022